Frequently Asked Questions

If you are in immediate danger:

Call +65 6874 1616 for Campus Emergency & Security (if on campus) or 999 for the Police (if off-campus)

If you are not in any immediate danger or distress:

If the behaviour or language of your colleagues, supervisors, clients, or fellow interns makes you uncomfortable or is unacceptable, keep a distance from them wherever possible. It can also be useful to adopt a buddy system if you feel personal safety may be at risk.

If you are comfortable, report the encounter to your supervisor, manager, or HR personnel so that they can intervene promptly to ensure your well-being. If the harasser is in a position of authority (e.g., your supervisor), your organisation does not have a HR personnel, or you do not feel comfortable reporting the encounter to either of them, you can contact NUS resources such as CFG and your module coordinator for guidance and advice.

Our care professional may schedule an appointment for you to gather relevant information and explore how best to meet your needs.

They may also perform psychological first aid and/or activate relevant resources to render immediate assistance including on-site support.

You may reach out to NCU through the following channels:

• Helpline: +65 6601 4000
• Email: ncu_help@nus.edu.sg
• Use our Confidential Help Form
• Walk-in (Mon-Fri, 9 AM to 5 PM. No appointment needed)

Your privacy is important to us.

The care professional will protect all personal data and information, subject to limits of confidentiality.

NCU does not investigate nor do we adjudicate. To lodge a formal report about workplace sexual harassment, you may contact the following:

Campus Emergency Security (CES) – for reports against NUS students

Hotline: +65 6874 1616 (24-hour)
Email: ces@nus.edu.sg
ICMS e-Report (Access Guide)

NUS Whistleblowing – for reports against NUS staff

Hotline: +65 6516 6209
Email: whistleblow@nus.edu.sg

More details on the whisteblowing policy can be found here .

Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP)

To seek advice, call +65 863 0969
To make an online report, visit TAFEP’s website

Singapore Police Force

Hotline: 999 (24-hour)
SMS: 71999
SPF e-Report [*This option is only accessible with a SingPass account]

If you experience workplace harassment during an internship that is sourced from NUS TalentConnect, you can contact:

Centre for Future-Ready Graduates (CFG)

• Tel: +65 6516 1385
• Email: careers@nus.edu.sg

If your internship is part of a faculty internship module, you can also approach your module coordinator for advice.

CFG will conduct an investigation and determine further steps pending its outcome.

You will be briefed on these resources during your faculty and CFG internship briefings. You can also refer to the student’s guidelines on internship. You may also check out the following video by CFG on staying safe at your internship:

For matters specifically relating to workplace harassment and sexual misconduct, you may reach out to:

AWARE – Workplace Harassment and Discrimination Advisory (WHDA)

• • Hotline: +65 6950 9191
  • Email: whda@aware.org.sg
  • WHDA Website

Ministry of Manpower (MOM)

• • Hotline: +65 6438 5122
  • MOM Online Enquiry