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Our Services

Coordinated end-to-end care

Our Strategy -

C.A.R.E

Confidential support

We provide a range of confidential support for NUS students and staff affected by sexual misconduct, including bystanders and witnesses.

Advocate for rights and well-being

Guided by the principle of justice, we advocate for victim-survivors. This includes feedback to CES, providing trauma-sensitivity training to BOD and COI members, and flagging of issues with workflow to relevant stakeholders.

Research to promote a culture of respect

We conduct research with the aim of promoting a respectful culture both on campus and beyond.

Education to build a compassionate community

We curate a series of education programmes aimed at building a compassionate community. This includes our annual Denim Day campaigns, facilitating First Responder Training for staff, and providing input to the Respect & Consent (R&C) course content.

Client Services

NCU provides coordinated end-to-end care to NUS students and staff affected by sexual misconduct through a variety of channels and services. Watch our video to learn more.

Information & Help

We provide information on the reporting and adjudication processes, as well as on support options.

Needs Assessment

We actively assess your needs and preferences to provide client-centric care, whenever possible. 

Safety Planning

We can co-develop plans with you to mitigate concerns such as deconflicting your timetable with the other party.

Triage & Referral

We engage in a trauma-informed manner and can also facilitate referrals to relevant on- and off-campus services.

Accompaniment

We can accompany you to medical, investigation and adjudication appointments both on- and off-campus.

Practical Support

We can facilitate various admin requests such as changing of on-campus housing & academic support.

Information & Help

We provide information on the reporting and adjudication processes, as well as on support options.

Needs Assessment

We actively assess your needs and preferences to provide client-centric care, whenever possible. 

Safety Planning

We can co-develop plans with you to mitigate concerns such as deconflicting your timetable with the other party.

Triage & Referral

We engage in a trauma-informed manner and can also facilitate referrals to relevant on- and off-campus services.

Accompaniment

We can accompany you to medical, investigation and adjudication appointments both on- and off-campus.

Practical Support

We can facilitate various admin requests such as changing of on-campus housing & academic support.

NCU's services at critical points

NCU is not involved in investigations and the meting out of sanctions.

For allegations against NUS students
The Campus Emergency & Security (CES) conducts investigation and the Office of Student Conduct (OSC) oversees the adjudication procedures in NUS.

For allegations against NUS staff
The Office of Risk Management and Compliance (ORMC) conducts investigation and the Office of Human Resources (OHR) oversees the adjudication procedures in NUS.

1. Time of Incident

(i) Timely on-site support
(ii) Safety planning
(iii) Triage & involvement of other support services

2. Investigation

(i) Accompaniment to on- & off-campus investigation interviews
(ii) Accompaniment to medical appointments
(iii) Request for updates & follow-up

3. Adjudication

(i) Accompaniment to internal and external disciplinary hearings
(ii) Request for updates & follow-up

4. Post-Adjudication

(i) Continued emotional & practical support
(ii) Implementation of No-Contact Order (NCO)

Programmes

Collaborate with us

We are open to projects that focus on improving or safeguarding the welfare of the general NUS community in relation to sexual misconduct.

You can read more about our ongoing and past collaborations here.

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